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FAQ

Q. How do I order a subscription to the newspaper?
A: Click on the Subscriber Services link just below the "Subscribe Today" logo. You can also call us at (618) 234-1113 or (800) 642-3878 (Illinois only) for the latest rates and subscription information.

Q. How do I place a classified ad?
A: Visit our Advertising section by clicking on the link under "Site Services" on the left side of the page. You also can call our Classifieds department at 1-618-234-7000 or fax 235-6846.

Q. How can I contact the Belleville News-Democrat?
A: Visit our contacts page for information on the newspaper's departments.

Q. Where can I send a letter to the editor?
A: Send it to letters@bnd.com.

Q. Who do I contact about starting or stopping my newspaper subscription?
A: On BellevilleNewsDemocrat.com, click on the Subscriber Services link just below the "Subscribe Today" logo. You can reach our circulation department at 1-618-234-1113 or fax 239-2145.

Q. I need a story from yesterday or another past date. Are they still on the Web site? A: You should search the News Library Archive, where you will find articles published from 2000 until seven days ago.

Q. How do I find the obituaries online?
A: You can find the Obituaries link on the home page in the left rail, or just click here.

Q. Where is the newspaper's editorial section?
A: From the home page, click on the Opinion/Letters link in the left rail, or just click here.

Q. I see blank pages or old pages on the Web site. Why haven't you updated the site?
A: Chances are you are seeing outdated information stored locally on your computer. Try reloading the page. Hold down the shift key while clicking reload (Netscape) or refresh (Internet Explorer) to ensure that you're getting a fresh copy of the page from the server. You can also force both your I.E. and Netscape browsers to refresh by pressing the left Ctrl and F5 keys at the same time. If you continue to see outdated content, please contact us using our online form.

Q. How do I find Classified ads?
A: Click on the links in the top left side of the page. You can choose Jobs, Cars, Real Estate, Apartments, Local Shopping, All Classifieds and Personals. You also can place an ad online.

Please send us any comments you have using our feedback form. We're interested in hearing from you!





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