Inspector General fields hot line calls
The Office of the Inspector General operates a statewide, toll-free hot line to report complaints about Department of Children and Family Services caseworkers, investigators, supervisors and private agency workers. Complaints range from breaches of confidentiality to general incompetence.
From July 2004 to June 2005, there were:
1,278 calls
Information and referral
241 calls
Referred to State Central Register Hotline
180 calls
Referred for OIG investigators
1,699 calls
Total calls received
The number for the Inspector General's Hot line is 800-722-9124.
Source: The Office of the Inspector General for the DCFS.