Inspector General fields hot line calls

The Office of the Inspector General operates a statewide, toll-free hot line to report complaints about Department of Children and Family Services caseworkers, investigators, supervisors and private agency workers. Complaints range from breaches of confidentiality to general incompetence.

From July 2004 to June 2005, there were:

1,278 calls

Information and referral

241 calls

Referred to State Central Register Hotline

180 calls

Referred for OIG investigators

1,699 calls

Total calls received

The number for the Inspector General's Hot line is 800-722-9124.

Source: The Office of the Inspector General for the DCFS.