My father, Kenneth A. King, a resident of Texico, Ill., who was a veteran, passed and I had the daunting task of finding a funeral home provider near Mount Vernon while living in Chicago. Arranging a funeral long distance had its challenges. I needed a modern way to communicate with a funeral director. I had mounds of veteran and insurance paperwork, usually hand-delivered to the funeral director locally, but this was impossible for me, until I met Kourtney Teat of Teat Chapel Funeral Home and Cremation Service in Fairview Heights. Providing all the necessary documents was made easy. The funeral home’s director Kourtney Teat used modern methods of communication, such as social media, text messaging, live video chat and photo messaging. His modern technology allowed me to cut through all of the red tape and paperwork involved with the Veteran Affairs Department and the insurance company.
Kourtney Teat’s professionalism gave us a sense that “everything would be alright.” Mr. Teat may not be well known in the Mount Vernon area, but if you are looking for the latest most modern ways to communicate your family needs in your time of sorrow, this provider offered outstanding service at the lowest price. He anticipated every need and gave our family a comfort that was greatly needed when our world was turned upside down. Mr. Teat and his staff, showed my family compassion, kindness and professionalism in our time of sorrow and for that I am truly grateful.
Kimberly Grooms, Chicago