The 375th Civil Engineer Squadron is the second base in the Air Force testing TRIRIGA, an online work management system created by IBM.
According to IBM, it is a full-suite Integrated Workplace Management Solution that includes modules designed to accommodate the needs of facilities space management and maintenance, real estate, capital projects, and environmental and energy management within a single software platform.
“The 375th CES has a very large involvement with this new program,” said Staff Sgt. James Little, 375 CES operations management. “Being the second base means we have a lot of eyes on us to how we as a squadron and base handle the new system while still trying to maintain our everyday operations.”
Little’s job with TRIRIGA is to monitor new requests that come from Facility Managers and determine if the request is legitimate, prioritize the requests, and send it to the appropriate shop.
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He added, “My office is also responsible for identifying trends, pulling reports for base leadership, and analyzing shop labor and materials.”
The benefits of TRIRIGA are: paperless, 24/7 access for Facility Managers service requests, and the Air Force’s visibility over each base that is using this program.
The 375th CES has a very large involvement with this new program. Being the second base means we have a lot of eyes on us to how we as a squadron and base handle the new system while still trying to maintain our everyday operations.
Staff Sgt. James Little, 375 CES operations management
“Having this ability makes it easier for leaders it top positions to be able see where most of our man hours and funding is being spent,” said Little. “Having this capability helps them decide where they should allocate funds for military construction projects.”
For Little, this program is important to learn because the Air Force has invested a lot into it and expects it to be around for a while.
“Unfortunately, technology comes easier to some, but not to others which is why some of our Facility Managers and our own personnel are having troubles with the new system,” said Little. “But we hope to get everyone on board as quick as possible.”
Most of the base will not be aware of the change, but for facility managers there will be a significant change in processes.
“What I want Scott members to be aware of is TRIRIGA is a new system and we are still learning,” said Little. “Please bear with us while we adapt to this new change. Our squadron leadership has done an awesome job supporting us during this is change and with their help I expect only great things to come in the future.”
Though there are bugs being worked out and a learning curve to adjust to, Little is confident that TRIRIGA will have a positive impact on the future.
Little said, “Personally, what I hope to get out of TRIRIGA is a new technology that one day we will look back as say, ‘We could not have done this without TRIRIGA.’”