Staff Sgt. Joseph Hindman, 375th Civil Engineer Squadron, is this week’s “Showcase on ICE.” When Scott Air Force Base was selected to be the test bed for TRIRIGA, a new Civil Engineer Service Request system, Hindman played a vital role as part of a team to take a deep dive into processes of how the system works. This team then created several YouTube videos for step-by-step procedures to help customers learn the process faster, and now the entire Air Force Civil Engineer community uses these videos for training. In addition, he authored a Structures Preventative Maintenance Program that is used with TRIRIGA, which increased the service life of more than $2 million worth of assets, including roofs, hangar doors and fixed ladders. Also, his determination in fixing an “unsolvable” issue in the 18th Air Force building that was causing water and dampness in office areas led to finding the root cause and ensuring the issue was fixed by the contractors.
Staff Sgt. Joseph Hindman, 375th Civil Engineer Squadron, is this week’s “Showcase on ICE” at Scott Air Force Base.