Scott Air Force Base News

Options for medical care after normal business hours

If you are TRICARE Prime and your primary care manager is at the 375th Medical Group at Scott, and you need access to care after hours here are a few recommendations to get the care you need. If you believe it is an emergency, call 911 or go to the nearest emergency room. In an emergency situation a prior authorization is not required. Please consider an emergency as saving a life, saving a limb or saving eyesight, seek care as soon as possible.

In the immediate Scott area there are three facilities:

▪ Memorial Hospital East: 1404 Cross St., Shiloh, (618) 607-1000;

▪ Memorial Hospital West: 4500 Memorial Drive, Belleville, (618) 233-7750; and

▪ St. Elizabeth Hospital: 211 S. Third St., Belleville, (618) 234-2120.

In non-emergency situations after hours you are expected to call (800) TRICARE (874-2273) and speak to the Nurse Advice Line. The NAL will be able to assist in determining if there is an emergency or non-emergency situation and direct you to the appropriate level of care. If it is determined that you need urgent care the NAL may enter an urgent care referral.

TRICARE implemented the Urgent Care Pilot Program. The program expands the urgent care options for beneficiaries. Two urgent care visits are covered each fiscal year without a referral for TRICARE Prime members.

The program does not apply to active duty service members. If you use your two visits you must contact the NAL or your PCM for an authorization prior to seeking urgent care services. If for some reason you cannot reach the on call provider you may call TRICARE at (877) TRICARE (874-2273) for a one-time urgent care authorization.

There are times when you just need medical advice and the Nurse Advice Line is an option for use after hours. The NAL will be able to assist in determining if there is an emergency or non-emergency situation and direct you the appropriate level of care. You can contact the NAL at 1-800-TRICARE (874-2273), option 1.

If you are directed to an Urgent Care Center please choose from the list below:

ILLINOIS

EXPRESS MEDICAL CARE LCC

▪ Address: 5031 N. Illinois Street; Fairview Heights, 62208

▪ Phone: (618) 212-6800

▪ Fax: (618) 212-6820

▪ Hours: 8 a.m.-8 p.m. Monday-Friday; 10 a.m.-6 p.m. Saturday-Sunday

▪ Note: Retirees and retired family members will have $12.00 co-pay; does not see patients under 18 months old)

PRIME TIME CLINIC OF BELLEVILLE (SOUTHERN ILLINOIS HEALTHCARE FOUNDATION)

▪ Address: 211 S. Third St., Suite 2304; Belleville, 62220

▪ Phone: (618) 222-4763

▪ Fax: (618) 651-2925

▪ Hours: Noon-8 p.m. Monday-Friday; 10 a.m.-6 p.m. Saturday

▪ Note: Retirees and retired family members will have $12 co-pay; will see patients from age 2 months-65 yrs and patients over 65 yrs for acute care only

WALGREENS TAKE CARE CLINIC

▪ Address: 6505 N. Illinois; Fairview Heights, 62208

▪ Phone: (618) 394-8744

▪ Fax: (484) 450-2617

▪ Hours: 8 a.m.-7:30 p.m. Monday-Friday; 9 a.m.-4:30 p.m. Saturday; 10 a.m.-5 p.m. Sunday; closed from 1-2 p.m. daily for lunch

▪ Note: Pharmacy no longer a part of the TRICARE Pharmacy Network; retirees and retired family members will have $12 co-pay

WALGREENS TAKE CARE CLINIC

▪ Address: 2 Cottonwood Road; Glen Carbon, 62034

▪ Phone: (618) 288-4684

▪ Fax: (484) 450-2617

▪ Hours: 8 a.m.-7:30 p.m. Monday-Friday; 8:30 a.m.-4 p.m. Saturday-Sunday; closed for lunch at 1 p.m. daily

▪ Note: Pharmacy no longer a part of the TRICARE Pharmacy Network; retirees and retired family members will have $12 co-pay

WALGREENS TAKE CARE CLINIC

▪ Address: 3732 Nameoki; Granite City, 62040

▪ Phone: (618) 877-6880

▪ Fax: (484) 450-2617

▪ Hours: 8 a.m.-7:30 p.m. Monday-Friday and 9 a.m.-4:30 p.m. Saturday; closed for lunch at 1 p.m. daily

▪ Note: Pharmacy no longer a part of the TRICARE Pharmacy Network; retirees and retired family members will have $12 co-pay

WALGREENS TAKE CARE CLINIC

▪ Address: 1650 Washington Ave.; Alton, 62002

▪ Phone: (618) 462-5386

▪ Fax: (484) 450-2617

▪ Hours: 8 a.m.-7:30 p.m. Monday-Friday and 8:30 a.m.-4 p.m. Saturday-Sunday

▪ Note: Pharmacy no longer a part of the TRICARE Pharmacy Network; retirees and retired family members will have $12 co-pay

ST. LOUIS

CONCERTA URGENT CARE, SOULARD

▪ Address: 1617 S. Third St.; St. Louis, 63104

▪ Phone: (314) 421-2557

▪ Fax: (314) 421-2046

▪ Hours: 7:30 a.m.-5 p.m. Monday-Friday

▪ Note: Retirees and retired family members will have $12 co-pay

CONCERTA URGENT CARE, MIDTOWN

▪ Address: 6726 Manchester Ave.; St. Louis, 63139

▪ Phone: (314) 647-0081

▪ Fax: (314) 647-5485

▪ Hours: 8 a.m.-6 p.m. Monday-Friday

▪ Note: Retirees and retired family members will have $12 co-pay

CONCERTA URGENT CARE, FENTON

▪ Address: 128 Matrix Commons Drive; Fenton, Mo., 63026

▪ Phone: (636) 349-6850

▪ Fax: (636) 349-6641

▪ Hours: 8 a.m.-5 p.m. Monday-Friday

▪ Note: Retirees and retired family members will have $12 co-pay

CONCERTA URGENT CARE, NORTH BROADWAY

▪ Address: 8340 N. Broadway; St. Louis, 63147

▪ Phone: (314) 385-9563

▪ Fax: (314) 385-9350

▪ Hours: 8 a.m.-5 p.m. Monday-Friday

▪ Note: Retirees and retired family members will have $12 co-pay

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