Scott Air Force Base News

375th AMW “Showcase on ICE”

Capt. Michelle Prather, 375th Dental Squadron flight commander and Tech. Sgt. Jon Fleming, 375th DS flight chief, are two of this week’s “Showcase on ICE.” Their duties include oversight of dental records and reception, infection control, radiology, patient safety, and logistics. They began their patient safety initiative by incorporating cross communication within the squadron, which directly impacts the safety of all wing members. They created an innovated real-time strategy focus that tracks unit metrics, transparency of potential clinic issues and specifically reporting patient safety related events. This process promotes self-reporting from the lowest level to the top, in order to improve a highly reliable organization. Prather and Fleming are two young leaders who, through innovation, communication and dedication to excellence, have created a trusted clinic where employees, patients and leadership feel confident with the care that is provided.
Capt. Michelle Prather, 375th Dental Squadron flight commander and Tech. Sgt. Jon Fleming, 375th DS flight chief, are two of this week’s “Showcase on ICE.” Their duties include oversight of dental records and reception, infection control, radiology, patient safety, and logistics. They began their patient safety initiative by incorporating cross communication within the squadron, which directly impacts the safety of all wing members. They created an innovated real-time strategy focus that tracks unit metrics, transparency of potential clinic issues and specifically reporting patient safety related events. This process promotes self-reporting from the lowest level to the top, in order to improve a highly reliable organization. Prather and Fleming are two young leaders who, through innovation, communication and dedication to excellence, have created a trusted clinic where employees, patients and leadership feel confident with the care that is provided.

Capt. Michelle Prather, 375th Dental Squadron flight commander and Tech. Sgt. Jon Fleming, 375th DS flight chief, are two of this week’s “Showcase on ICE.”

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