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Opinion

Flick Fact: What do store clerks notice about how different we are today as shoppers?

Question: If you ask longtime workers in Central Illinois retail stores of the differences between shoppers 25 years ago and those shopping today, you discover what irony of the times?

Answer: An interesting upshot of such a survey, conducted of longtime Kohl's workers: Despite the fact we have far more technology today to make our lives easier than 25 years ago, shoppers today, they say, are in a much bigger hurry, as if we have less time, not more.

bflick@pantagraph.com

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This story was originally published May 17, 2026 at 10:11 PM.

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